This review has been brewing in my blogger drafts for a while and I actually wish I wrote it as soon as I came back from the restaurant so I could truly illustrate my frustrations. Let me start off by saying that there has always been a pump and ceremony around every conversation I’ve had regarding Novikov with past attendees. Everyone goes on about how great it is and blah blah blah. I’ve never really gotten a great vibe from the idea of the restaurant alone. Every time I walk past it to visit another venue, it always looks so dark and uninviting and there are bouncers outside it as if it’s a funky house rave which I have NEVER understood the rationale behind.
I must admit, my bias towards Novikov has not been orientated around anything positive at all, but I was willing to give them a chance to redeem themselves from my negative regard for them and OH BOY DID THEY PROVE ME RIGHT.
Let me start of by saying that the service I received from this restaurant falls under my top 3 worst customer service experiences in my whole 25 years of being a human on this earth. The service was APPALLING. For a restaurant that charges so much for a dining experience I expect to be treated like a human being at least but I don’t know what narcotic powder these guys were sniffing on before they came to serve guests.